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LESSON DESCRIPTION

This 60-minute ESL lesson is designed to help learners navigate workplace conflicts using effective mediation strategies while improving their English vocabulary, listening, and communication skills.

Why Choose This Lesson?

  • Engaging Warm-Up
    Students discuss real-life workplace conflicts, fostering critical thinking and opinion-sharing.
  • Practical Vocabulary Development
    Learners master essential terms such as negotiation, mediation, compromise, and consensus to strengthen their professional communication skills.
  • Video-Based Learning
    A guided video activity helps students explore the causes of workplace conflicts and strategies to resolve them effectively.
  • Listening & Role-Playing
    Through dialogue completion exercises and role-play scenarios, students apply conflict resolution techniques in real-life situations.
  • Speaking & Problem-Solving
    Learners work in groups to mediate workplace disputes, developing negotiation and conflict-resolution skills.

Ideal For:

  • Business English learners who want to enhance workplace communication.
  • HR professionals and employees who need to mediate conflicts effectively.
  • Teachers looking for an interactive, scenario-based lesson for upper-intermediate and advanced students.

Download from Perfect Teacher

Download “Workplace Conflict: Effective Mediation Strategies” from Perfect Teacher and help your students master workplace communication skills!


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