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LESSON DESCRIPTION
Taking Reservations & Answering Phone Calls is a 45-60-minute ESL lesson for A2–B1 students, designed to build real-life communication skills in a practical and engaging way. This lesson helps learners confidently handle phone reservations while expanding their vocabulary and fluency.
LEVEL: A2 – B1
LESSON TIME: 45 – 60 MIN
Why Choose This Lesson?
- Real-World Communication
Students practice structured dialogues for common situations — booking a table, scheduling appointments, or reserving hotel rooms. - Interactive Listening
Learners complete dialogues, identify specific details from audio calls, and build active listening skills. - Speaking Confidence
Pair role-plays simulate real phone interactions, helping students speak more fluently and politely in English. - Reflect & Write
Guided discussions and writing tasks reinforce learning and help students internalize polite expressions used in professional calls.
Ideal For:
- ESL teachers focusing on functional, real-life communication.
- Lessons targeting fluency in hospitality, customer service, or everyday contexts.
- Students who want to speak more naturally and confidently on the phone.
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Download Taking Reservations & Answering Phone Calls from Perfect Teacher today and empower your students with essential, real-world English skills!
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